example welcome email - members

Hi [Name],
Welcome to your first day at The Pioneer Collective!  While you're getting settled in, there are a few housekeeping items we need to take care of.  Pour yourself a cup of coffee and try to tackle this list before the end of the week.

1.  Community guidelines - Please Read (pw membersonly)

2.  General membership to-dos

  • Sign and return your membership contract (individual members)
  • Set up Stripe subscription Month-to-month members will be charged on the first day of membership and a recurring charge will be initiated for that date each subsequent month until cancellation.  Please give 7 days notice for cancellations.
  • Key card access
    • Resident access - you will be issued a 24/7 keycard after a one week waiting period.  A $50 deposit will be due at issue, refundable upon termination of your membership
    • Community access - you will be issued an 8-6 M-F keycard after a one week waiting period.  A $50 deposit will be due at issue, refundable upon termination of your membership

3.  Member resources

  • You can revisit these by clicking the link in the footer of our webpage, or clicking this link (password is membersonly)
  • WiFi - 
    • Within our suite:  ask the front desk
    • Main Lobby Area/Building meeting rooms:
      • Westland Conference Room
      • pw: Pinnacle
  • Printing - Download Xerox 7545 printer drivers here.  Make sure to choose the correct version for your operating system.  Once downloaded, begin install, a test page should print when finished.
  • Food
    • Beverage Fridge - drinks in the small fridge are free for the taking
    • Peach - delivers lunch daily to 83King, kitty corner to our building
  • Conference room booking (Communal FT and Designated Desks only)
    • Sign up for YaRoomsYaRooms.  Chris will receive a notification to activate your account.
  • Member communication on Slack - join the TPC #members thread on Slack.  This is where we share resources, make plans, announce events, and waste time.
  • Email us a photo of yourself for our physical directory. This can be any photo, a headshot, a casual photo, whatever you prefer. You can send that to us (Chris & Audrey) at team@thepioneercollective.com
  • Members Calendar - events, activities at TPC and around our neighborhood (includes Century Link and Safeco Field events)
  • After Hours / Weekend Contact Numbers
    • Pinnacle Property Management - (425) 453-5734 - After hours building related emergencies (leaks, locked out etc.) 
    • Chris Hoyt - (425) 442-5119 - Use for emergencies.  For non-emergencies please use Slack.
  • Member Directory - create a listing!

 

Thanks for choosing tPC!  We look forward to working with you.

Sincerely,

Audrey Hoyt

100 S. King Street Suite 100

Seattle, WA 98104

team@thepioneercollective.com 
www.thepioneercollective.com

 

 

 

 

 

 

 

 

100 S. King Street Suite 100

Seattle, WA 98104

team@thepioneercollective.com 
www.thepioneercollective.com